Announcements / Events

Casual Instructors Needed for Customer Service Workshops!
This is a casual position involving a maximum of 20 hours per week as needed, and will report to… READ MORE

Patient Experience Champions Featured in ACCESS - Ambulatory Care Network Newsletter
Patient Experience Champions met on February 5, 2016 to coordinate the Department of Health Services’ (DHS) Customer Service efforts… READ MORE

WERC’s Customer Service Model Highlights This Month’s Fast Facts
DHS Rolls Out Customer Service Model By Michael Wilson A patient may not remember a lab result… READ MORE